Terms of Service

Who you are dealing with

SafetyKit is operated by People In Tech LLC (“SafetyKit”, “we”). These terms are a contract between you and People In Tech LLC. Apple and Google are not parties to it and are not responsible for the app, its content or support, except that Apple's standard licensed-application terms apply to the iOS app where they are stricter.

What SafetyKit is

SafetyKit gives parents and guardians information and guidance to help protect children online. It combines public data sources with an AI assistant. It is not law enforcement, not legal advice, and not a licensed professional service. Results may be incomplete, out of date or wrong. Verify before you act, and contact the police or emergency services if a child is in immediate danger.

Risk levels, scores and summaries are automated assessments produced by software from public data. They are opinions generated by a model, not statements of fact about any person, and they are not a finding that anyone has done anything wrong. A “high risk” result means the signals we saw are worth your attention; it does not mean an accusation. Do not treat SafetyKit output as evidence, publish it, or share it with anyone other than the adults in your household.

SafetyKit is not a consumer reporting agency and its output is not a “consumer report” under the Fair Credit Reporting Act or any similar law. You may not use it to decide whether to hire, house, insure, lend to or otherwise grant a benefit to anyone. It is for a parent's own awareness about their own child's safety.

SafetyKit is not an emergency service. If a child is in immediate danger, call your local emergency number (911 in the US) or, for online exploitation, report to NCMEC's CyberTipline. The assistant may be unavailable, slow, or wrong at the moment you need it most; never rely on it in place of a person.

Who can use it

You must be at least 18 and the parent or legal guardian of any child you add, or invited by that parent as a co-parent or viewer. You are responsible for your device, your account and everything done with it.

Acceptable use

Use is governed by the Acceptable Use policy, which is part of these terms. SafetyKit is only for protecting children in your care. Using it to investigate, locate or harass anyone else ends your account immediately and may be reported.

Subscriptions

• Plus and Family are auto-renewing subscriptions billed through your Apple ID or Google Play account, whichever store you installed from. The price, billing period and renewal terms are shown in the app before you subscribe, and you will be charged at the end of each period at the then-current price until you cancel.
• Free trials convert to a paid subscription unless cancelled at least 24 hours before the trial ends. We remind you before a trial that costs money ends.
• Cancel any time: on iPhone in Settings, then Apple ID, then Subscriptions; on Android in Google Play, then Subscriptions. Cancellation takes effect at the end of the current period. Refunds are handled by Apple or Google under their policies; where the law gives you a right to a refund from us (for example a 14-day right of withdrawal in the EU or UK), you keep it.
• Credit packs are one-time purchases of additional check credits. They never expire while your account exists, are used only after your monthly allowance, cannot be transferred, and are not refundable once any credit from the pack has been used. Unused packs follow the store's refund policy.
• Live voice mode is metered as one question per minute of conversation, rounded up, and is available on paid plans only.
• If we fail, you are not charged. A question or check that does not complete because of a fault on our side or with a provider we rely on is not counted against your allowance, and we say so in the app.
• Every plan has a monthly allowance of questions and checks, shown on the pricing page and in the app, where you can always see what you have left. Free includes 10 questions and 5 check credits; Plus includes 100 questions and 150 check credits; Family includes 200 questions and 400 check credits, shared across the household. Most checks use 1 credit; checks that call licensed data use more, and the cost is shown before you run one. Paid plans can buy additional credits, which do not expire. We do not advertise unlimited use. We may change allowances and prices with notice; changes never apply to a period you have already paid for.

Your content

You own what you enter and upload. You give us the licence needed to store it, run checks on it, and show it back to you and the household members you invite. We do not use it to train AI models.

Our content

The app, guides, walkthroughs and branding are ours or our licensors'. You may use them for your household and not resell or scrape them.

Availability and changes

We work to keep SafetyKit available but do not guarantee it. Third-party sources can change or disappear, and we may add, change or retire features. We will give reasonable notice of changes that matter to you.

Ending your account

You can delete your account in the app at any time. We may suspend or end accounts that break these terms, and will tell you why unless the law prevents it.

Disclaimers and liability

SafetyKit is provided as is. To the fullest extent the law allows, we disclaim implied warranties and are not liable for indirect or consequential loss, or for decisions you make based on its output. Our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim or one hundred US dollars. Nothing here limits liability that cannot be limited by law, including for our own fraud or for death or injury caused by negligence.

Your responsibility for how you use it

You are responsible for what you look up and what you do with the answer. If someone brings a claim against us because of how you used SafetyKit, including a claim that you used it to investigate, contact, expose or harass a person, you agree to defend us and to cover the resulting losses, judgments and reasonable legal costs (in legal terms, you indemnify us). This does not apply to the extent the claim arises from our own breach of these terms, our negligence, or something we did wrong independently of your use.

Resolving disputes

Talk to us first. Most problems are solved by email within a few days, and we ask that you give us 30 days to try before starting a formal process.

If that does not resolve it, you and SafetyKit agree to settle any dispute by binding individual arbitration rather than in court, under the rules of a recognised consumer arbitration body, in English, and in your home jurisdiction or by video where the rules allow. Either of us may instead bring an individual claim in small claims court. Disputes are resolved individually: neither of us may bring a class, collective or representative action, and an arbitrator may not consolidate claims. You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these terms, saying so plainly; opting out changes nothing else.

Some jurisdictions do not permit arbitration or class waivers for consumers. Where that is the case, this section does not apply to you and the courts of your home jurisdiction may hear the dispute.

Reporting abuse, and legal requests

If you believe someone is using SafetyKit to stalk, harass or endanger a person, email us with “abuse” in the subject and we will investigate and, where warranted, terminate the account and preserve the relevant logs. Every check is recorded against the account that ran it.

Copyright complaints and law enforcement requests go to the same address, marked “DMCA” or “legal request”. We require valid legal process before disclosing account data, we tell the affected user unless the law forbids it, and we narrow overbroad requests.

Governing law

These terms are governed by the laws of the State of Delaware, without prejudice to the consumer protections of your home country, which you keep regardless of what this document says.

Contact

People In Tech LLC. Email hello@safetykit.app, or see the Contact page.